Thank you for visiting and shopping at tokyocyberpunk.com. The following are the terms and conditions that constitute our Shipping Policy.

​

Shipment processing time

​

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

​

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

​

Shipping rates & delivery estimates

​

Shipment Method: E-packet

Shipping Time: 7-28 business days (you will usually receive your order well before the 28 day limit)

Shipping Cost: For orders over $25 shipping is FREE! Otherwise shipping charges for your order will be calculated and displayed at checkout.

​

Delivery delays can occasionally occur.

​

tokyocyberpunk.com ships to addresses over the world.

​

Shipment confirmation & Order tracking

​

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

​

Customs, Duties and Taxes

​

tokyocyberpunk.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

​

Damages

​

tokyocyberpunk.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

​

Please save all packaging materials and damaged goods before filing a claim.